Simple Voice Bot in Geta.ai

Simple Voice Bot in Geta.ai

The Simple Voice Bot in Geta.ai allows you to quickly create and deploy an AI-powered voice assistant for outbound and inbound calls. It is designed for straightforward use cases such as basic information sharing, lead qualification, confirmations, reminders, and simple support workflows—without complex logic or advanced AI configurations.

This guide serves as a central reference for all Simple Voice Bot setup and configuration articles. From initial setup to voice selection and call testing, each section below links to a dedicated help article with step-by-step instructions.


What is a Simple Voice Bot?

A Simple Voice Bot is a rule-based voice assistant that:

  • Initiates or receives calls

  • Plays a predefined welcome message

  • Follows a scripted conversation flow

  • Captures user responses into contact properties

  • Uses configurable speech, call, and voice settings

  • Can be tested using a preview call before going live

It is ideal for teams looking to launch voice automation quickly with minimal setup.


How to Configure a Simple Voice Bot

Setting up a Simple Voice Bot involves configuring multiple sections under the Agent Setup area in Geta.ai. Each section controls a specific aspect of how the bot behaves during calls.

Below are the key configuration areas, with links to detailed guides for each step.


1. Setup Configuration for Simple Voice Bot

Learn how to create and configure the core setup of your Simple Voice Bot, including:

  • Bot name and description

  • Welcome message

  • Conversation script

  • Extracting and storing user information in contact properties

➡️ Related Article: How to Configure Setup for a Simple Voice Bot


2. General Settings for Simple Voice Bot

General Settings help define the bot’s identity and language preferences, ensuring calls align with your business and audience.

This includes:

  • Company name configuration

  • Language selection for voice conversations

➡️ Related Article: How to Configure General Settings for Simple Voice Bot


3. Speech Settings for Simple Voice Bot

Speech Settings control how the bot speaks and reacts during a call.

You can configure:

  • Response rate (Patient / Normal / Rapid)

  • Silence handling and user online checks

  • Call hangup logic

  • Delay before follow-up messages

  • Keywords to guide conversation flow

➡️ Related Article: How to Configure Speech Settings for Simple Voice Bot


4. Call Settings for Simple Voice Bot

Call Settings define how calls are handled from start to end, including duration and disconnection behavior.

This section covers:

  • Maximum call duration

  • Voicemail detection

  • Call hangup logic

  • Behavior during inactivity or interruptions

➡️ Related Article: How to Configure Call Settings for Simple Voice Bot


5. Voice Configuration for Simple Voice Bot

The Voices section allows you to customize how your bot sounds during calls.

You can:

  • Filter voices by language, gender, and locale

  • Preview audio samples

  • Select and apply a voice to your bot

➡️ Related Article: Voices Configuration for Simple Voice Bot


6. Preview Call for Simple Voice Bot

Before going live, you can test your bot using the Preview Call feature.

This helps you verify:

  • Selected voice output

  • Welcome message

  • Script flow

  • Speech and call settings behavior

➡️ Related Article: Preview Call for Simple Voice Bot


Best Practices

  • Always use Preview Call before deploying your bot in production

  • Keep scripts concise and easy to understand

  • Use Patient response rate for first-time or non-technical users

  • Match voice language and locale with your target audience

  • Store only required user information to keep flows simple


Next Steps

Once your Simple Voice Bot is fully configured and tested, you can:

  • Integrate it into campaigns

  • Use it for lead engagement or notifications

  • Upgrade to an Advanced Voice Bot for AI-driven, intent-based conversations


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