The Analytics module in Geta provides valuable insights into your chatbot’s performance, user interactions, and overall customer engagement. By leveraging the Chat Summary feature, you can make informed decisions to improve customer experience and ...
The Analytics module in Geta provides detailed insights into your bot's performance, enabling you to optimize its functionality and improve customer experiences. Follow the steps below to access and interpret Bot Analytics in Geta: Step 1: Access the A ...
The Analytics Module in Geta provides detailed insights into your team's performance, particularly focusing on agents handling conversations. By analyzing agent-specific data, you can optimize workflows, improve customer service, and track key performan ...