How to Configure General Settings for Simple Voice Bot

The General Settings section allows you to define basic configuration details for your Simple Voice Bot, such as the company identity and the language in which the bot will communicate during calls.

This setup ensures that your voice bot aligns with your brand and speaks in the correct language when interacting with users.

Where to Find General Settings

You can access General Settings from the Agent Setup screen of your Voice Assistant inside the Bot Builder module.

Step-by-Step: Configure General Settings

Step 1: Log in to Geta.ai

Step 2: Open Bot Builder

From the left-hand navigation menu, click on Bot Builder.

Step 3: Select the Voice Bot (for example- Voice Assistant)

Under Bot Builder, click on the Simple Voice Bot that you want to configure.

Step 4: Go to General Settings

In the Agent Setup panel, select General Settings from the left-side menu.

Configure Company Name

Step 5: Enter Company Name

In the Company Name field, enter the name of your organization (for example: ABC Corp.).

This name helps identify the business associated with the voice bot and may be used for internal reference or branding.

Configure Language for the Voice Bot

Step 6: Select Language

Click on the Select Language dropdown.

Step 7: Choose Preferred Language

From the list of available languages, select the language in which you want the voice bot to communicate.

For example:

German
English
Spanish
Hindi
French

The selected language determines how the bot speaks and interacts during calls.

Save Your Settings

Step 8: Save Changes

Once all details are updated, click on Save Changes to apply the configuration.

✅ Completion

Your General Settings for the Simple Voice Bot have now been successfully configured.
The voice bot will operate using the selected company name and language during calls.

Next Steps

You can continue configuring:

Speech Settings
Call Settings
Functions
Voices

to fully customize your Simple Voice Bot experience in Geta.ai.