Advanced Voice Bot in Geta.ai

The Advanced Voice Bot in Geta.ai allows you to build powerful, intelligent voice agents that go beyond basic call handling. With advanced configuration options, you can control how your voice agent speaks, listens, analyzes conversations, and logs call dataβ€”giving you full visibility and automation at scale.

This guide provides an overview of the Advanced Voice Bot and explains each configuration area you can set up inside Geta.ai.


What Is an Advanced Voice Bot?

An Advanced Voice Bot is an AI-powered voice agent that can:

  • Handle outbound calls

  • Speak naturally using configurable voice models

  • Analyze conversations in real time

  • Extract and store user data automatically

  • Log call details for reporting and optimization

It is designed for teams that need greater control, analytics, and customization over voice-based customer interactions.


1. Set Up Your Voice Agent in Geta.ai

The first step in using an Advanced Voice Bot is setting up the voice agent.

In this stage, you define the foundational details of your voice bot, such as:

  • Bot name and description

  • Call initiation behavior

  • Welcome message and conversation script

  • Data extraction rules

This setup ensures your voice agent is ready to interact with users in a structured and consistent manner.

πŸ”— Related article: Set Up Your Voice Agent in Geta.ai


2. Configure Agent Model in Geta.ai

The Agent Model determines how your voice bot understands user intent and responds during a call.

Using this configuration, you can:

  • Select how the AI processes user input

  • Control conversational intelligence and response behavior

  • Ensure the agent aligns with your business use case

This step is crucial for creating accurate and context-aware conversations.

πŸ”— Related article: Configure Agent Model in Geta.ai


3. Configure Voice Model on Geta.ai

The Voice Model defines how your voice bot sounds during calls.

Here, you can configure:

  • Voice tone and clarity

  • Language and speech characteristics

  • Overall speaking experience for users

A well-configured voice model helps create natural, human-like conversations that improve user trust and engagement.

πŸ”— Related article: Configure Voice Model on Geta.ai


4. Configure Analysis for Your Voice Bot

The Analysis configuration allows Geta.ai to evaluate and extract insights from voice conversations.

With this setup, you can:

  • Capture key information from calls

  • Store extracted data into contact properties

  • Analyze conversation outcomes and patterns

This enables smarter follow-ups, better reporting, and data-driven decisions.

πŸ”— Related article: Configure Analysis for Your Voice Bot on Geta.ai


5. Configure Advanced Settings for Your Voice Bot

Advanced Settings give you deeper control over how your voice bot behaves during calls.

These settings help you manage:

  • Call flow behavior

  • Timeout and fallback handling

  • Edge-case scenarios

  • System-level configurations

This section is especially useful for complex workflows and enterprise-grade voice automation.

πŸ”— Related article: Configure Advanced Settings for Your Voice Bot on Geta.ai


6. Call Logs Overview

Once your Advanced Voice Bot is live, all call activity is tracked automatically.

The Call Logs section allows you to:

  • View call history

  • Monitor call outcomes

  • Analyze call durations and statuses

  • Review conversation details for optimization

Call logs ensure complete transparency and help teams improve voice bot performance over time.

πŸ”— Related article: Call Logs Overview


When to Use an Advanced Voice-Bot

The Advanced Voice Bot is ideal when you need:

  • AI-driven voice automation at scale

  • Detailed call analytics and insights

  • Intelligent data extraction from conversations

  • Greater flexibility and control over voice interactions


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