Add a New Flow and Node in a WhatsApp Bot

 

Definition

A Flow in a WhatsApp bot is a structured conversation path that guides users through different interactions. Each Node within a flow represents a specific action, such as sending a message, collecting user input, or displaying interactive options.

Steps to Add a New Flow and Node

1. Access the Bot Builder

• Log in to Geta.ai.

• Navigate to the Bot Builder module.

2. Open Your WhatsApp Bot

• Click on Create or Manage your WhatsApp bot.

3. Add a New Flow

• In the Flow Builder, click on the "New Flow" button (located at the top-left).

• Enter the Flow Name and save it.

4. Add a New Node

• In the Flow Builder, click on the "+" (plus) icon to create a new node.

• Select the Node Type, such as:
  ✅ Message – Sends a simple text response to the user.
  ✅ Interactive Message – Allows users to select quick reply buttons.
  ✅ Interactive Message List – Provides a structured list for users to choose from.
  ✅ Number – Collects numeric input (e.g., phone number, OTP).
  ✅ Text Field – Captures text-based responses from users.
  ✅ Delay – Adds a delay (in seconds) before the next node executes, creating a natural pause or pacing in the conversation flow.
  ✅ Share Location – Enables users to share their current location or manually select a location through location-sharing option, allowing the bot to capture and use this data for further actions or routing.

5. Save and Connect Nodes

• After adding a node, connect it to the previous or next node to create a structured conversation.

• Multiple nodes can be added to different flows to build a complete chatbot experience.

 

Next Steps

📌 Test the Bot – Use the Preview button to check the bot’s flow.
📌 Deploy the Bot – Copy the bot script and embed it on your website.

Now, your WhatsApp bot is structured and ready for interactions! 🚀