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  4. Customise a Bot in Geta.ai

Customise a Bot in Geta.ai

Customising a bot in Geta.ai allows you to personalise its appearance and conversation settings to align with your brand and improve user engagement. This guide provides a step-by-step walkthrough for customising your bot.

Steps to Customise a Bot-

  • Access the Customisation Section

    • Log in to your Geta.ai dashboard.

    • Navigate to the Bot Builder module and select the bot you want to customise.

    • Click on the Manage button under the selected bot to access the customisation options.

 

  • Customization Sections

The customisation section is divided into two parts:

1. Widget Appearance
 Customise the visual elements of the bot interface to match your brand identity.

  • Look and Feel:

    • Upload a company logo.

    • Set a chatbot avatar.

    • Customise the chat and hover background colours.

    • Choose a font family and set font sizes for the chat interface.

  • Callout Settings:

    • Configure the Popup Position (e.g., bottom-right, bottom-left).

    • Set the Popup Text to attract user attention.

  • Notification Sound:

    • Enable and adjust the notification sound.

    • Set the volume range for notifications.

2. Conversation
 Enhance the bot’s interaction settings to improve the user experience.

  • Set Notification Block:

  • Choose an Icon Style.

  • Configure Call to Actions:

  • Upload an image.

  • Add a title and description.

  • Set a button title and URL.

  • Add footer text.

  • Add Quick Menu:

    • Choose a Display View: Lists or Blocks.

    • Configure Button Actions:

      • Add a link or link the button to a specific bot flow.

      • Set the button title and URL.

  • Add Banner:

    • Upload a banner in image or video format.

    • Set Button Actions:

      • Add a link or connect the banner to a bot flow.

      • Add a banner link for further interaction.

  • Save Your Changes

    • Once all the customisations are complete, click Save to apply the changes.

Next Steps

  • Preview the Customisations: Use the preview feature to see how the bot looks and behaves.

  • Test the Bot: Interact with the bot to ensure the customisation settings are functioning correctly.

 

This guide provides a comprehensive overview for customising bots on Geta.ai, ensuring your bots reflect your brand and deliver optimal engagement.

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