Remove Contacts from a Broadcast List in SMS Broadcast

Removing contacts from a broadcast list means excluding specific users from receiving an email broadcast by unselecting them or applying filters based on conditions.

Steps to Remove Contacts from a Broadcast List

1. Access the Broadcasting Module

• Log in to Geta.ai.
• Navigate to Broadcasting Module → Create a Broadcast.

2. Select a Marketing List

• When you reach the Marketing List selection step:
  ✅ Unselect Specific Contacts – Uncheck the checkbox next to the contact(s) you want to exclude.
  ✅ Use Filters for Advanced Removal – Click the Filter icon beside the list.

3. Apply Filter Conditions

• In the Filter Section, you can:
  ✔ Add conditions using AND/OR logic.
  ✔ Filter based on contact properties (e.g., location, email status, subscription preference).
  ✔ Exclude contacts who meet specific criteria (e.g., unsubscribed users).
• Click Save after applying the filters.

4. Continue with Broadcast Creation

• After refining the contact list, click Continue to proceed with the broadcast setup.

Benefits of Removing Contacts from a Broadcast List

✅ Avoids Sending Emails to Unwanted Contacts – Ensures better targeting.
✅ Improves Email Deliverability – Prevents sending to inactive or unsubscribed users.
✅ Enhances Campaign Effectiveness – Focuses on relevant audiences.

By following these steps, you can fine-tune your broadcast list and ensure that only the right recipients receive your emails! 🚀