Broadcast Overview

The Broadcast section in Geta.ai enables you to send bulk messages across WhatsApp, Email, and SMS — all from a single dashboard.
Use broadcasts to share updates, run campaigns, and engage users at scale.

Types of Broadcasts

1. WhatsApp Broadcast

Send WhatsApp messages to a large audience using templates.

• Create a new WhatsApp template or edit an existing one

• Personalise variables (if applicable)

• Choose your target audience

• Send immediately or schedule for later

• Track deliveries, reads, failures, and responses

Ideal for: reminders, announcements, offers, lead nurturing.

2. Email Broadcast

Run email campaigns directly from Geta.ai.

• Create a new email template or use an existing email template

• Add subject, body content, and personalisation

• Choose your recipient list

• Schedule or send instantly

• View open rates, click rates, and other analytics

Ideal for: newsletters, promotions, event updates.

3. SMS Broadcast

Send quick, concise SMS messages to your contacts.

• Create a new SMS template.

• Add short message content

• Select the audience

• Send instantly or schedule

• Monitor message delivery

Ideal for: alerts, OTPs, reminders, short promotions.

Why Use Broadcasts?

• Centralised multi-channel communication

• Easy template creation and editing

• Ability to schedule campaigns

• Real-time analytics for performance tracking

• Higher engagement and improved user reach